Privacy Policy

Shopiggo, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Services").

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Services includes:

1.1. Personal Data

Personally identifiable information, such as your name, shipping address, and email address, that you voluntarily give to us when you register with the Services or when you choose to participate in various activities related to the Services.

1.2. Data from Social Networks (e.g., Google)

If you choose to register or log in using your Google account, we may collect information from this service, including your name, email address, and profile picture. This information is used to create and manage your Shopiggo account and is governed by the privacy policy of Google.

1.3. Financial Data

We do not store any financial information. All financial information is stored and processed by our payment processor, Stripe. You are encouraged to review their privacy policy and contact them directly for responses to your questions.

1.4. Usage Data

Information our servers automatically collect when you access the Services, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Services. This also includes your interactions with our AI assistant, Pixi AI, to improve its performance and accuracy.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

• Create and manage your account using information you provide, including data from third-party accounts like Google.
• Process your transactions and deliver the products and services you request.
• Email you regarding your account or order.
• Improve our website and services, including training our AI models.
• Monitor and analyze usage and trends to improve your experience with the Services.
• Notify you of updates to the Services.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

3. Disclosure of Your Information

We do not share your information with third parties except in the circumstances described below:

• With Third-Party Retailers: When you make a purchase through our Unified Cart, we will share necessary information (such as your name and shipping address) with the respective retailers to fulfill your order.
• With Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing (Stripe) and user authentication (Google).
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data from your account dashboard.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete, which you can do from your account dashboard.
• The right to erasure – You have the right to delete your account and associated personal data at any time from the "Security" section of your account dashboard. This action is irreversible.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Children's Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at privacy@shopiggo.com.